Microsoft Teams

Jun 2020 - Present
My role
Product designer

Microsoft Teams is a team collaboration platform developed by Microsoft, which has 145 million daily active users. I designed over 30 end-to-end flows for the integration of big 2P/3P business partners and Teams.

Teams as a hub
Microsoft Teams is the fastest growing business application in Microsoft history. We think of it as a collaboration workspace for teamwork with M365. There are three main focus areas in Teams: chat, meetings, and apps, which are what I’ve been focusing on since June 2020.

I’m honored to deliver designs that can contribute to a 200% increase in apps created on our platform by ISV partners, and 7 times increase in daily active users leveraging our third-party apps since the start of the pandemic.
I work on...
💻 Craft the integration of third-party apps with the Teams
By understanding different partners’ needs and business goals, I design app flows that show the best practices utilizing current Teams Platform capacities and components, such as Messaging Extensions, Meeting Extensions, Adaptive Cards, Personal Apps, Bots, etc. I’m mainly in charge of the app integration within EDU, Healthcare, and SMB areas.

🔍 Provide design guidance to Teams partners
I help some of the partners to align the design of their apps with Teams design standards, which could largely reduce potential app development time, ensure accessibility and increase the likelihood their apps pass Teams store validation.

🥳 Engaged in FHL Hackathon 2021
I participated in the yearly internal hackathon event with the entire Platform team. I worked closely with designers, product managers, and developers during an intense design sprint week to brainstorm, prototype, and test new ideas that would be the team’s main focus in the next year.
Due to confidentiality, please reach out to me at 📬 if you would like to know more about featured projects that I have worked on at Teams!